Privacy Policy

Last updated: April 7th 2026

At Genealogy Experts, we are committed to protecting your privacy and ensuring that your personal information is handled safely and responsibly. This Privacy Policy explains what information we collect, how we use it, and the rights you have regarding your data.

1. Information We Collect
We may collect the following types of information:
Personal details such as your name, email address, phone number, and postal address.
Family history information that you provide for research purposes.
Payment information (processed securely through third‑party providers; we do not store card details).
Website usage data, including cookies, analytics, and browsing behaviour.

2. How We Use Your Information

We use your information to:
Provide genealogy services and complete research projects.
Communicate with you about appointments, updates, or enquiries.
Improve our website and services.
Maintain internal records for business and legal purposes.
We do not sell or share your personal information with third parties for marketing.

3. How We Store and Protect Your Data
We take appropriate technical and organisational measures to keep your information secure. This includes secure storage, restricted access, and encrypted communication where appropriate.

4. Sharing Your Information

We may share your information only when necessary:
With trusted service providers (e.g., payment processors, booking systems).
When required by law or to comply with legal obligations.
We never share your genealogy research or personal details without your consent.

5. Your Rights
You have the right to:
Access the personal data we hold about you.
Request corrections to inaccurate information.
Request deletion of your data where legally permitted.
Withdraw consent for data processing.
Object to certain uses of your data.
To exercise these rights, contact us at explore@genealogyexperts.co.uk.

6. Cookies
Our website may use cookies to improve your browsing experience. You can adjust your browser settings to refuse cookies if you prefer

7. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact:

explore@genealogyexperts.co.uk